• National Number: 0861 666 231

Course Code: 78964

In I.T Technical Support, you will be tasked with monitoring and maintaining an organisation's computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.


This 1 year course is aimed at a learner who has passed Matric, and is looking to be an Information and communication technician, with prospects of future growth in an IT career. The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels. Earning this Certificate will qualify the learner for jobs such as a Computer Technician.*

Course Benefits

  • SAQA / MICT Accredited
  • Flexible, blended learning style
  • instructor led workshops
  • Average starting salary of R9000 – R12000 pm (Payscale)
  • Course cost includes all textbooks, Laptop PC, Windows Operating System, Microsoft Office, Workshops on campus*


  • Further Education and Training Certificate: Information Technology, Technical Support (SAQA 78964, NQF 4, 163 Credits)
The Programme is comprised of correspondence self study, completing and submitting of Assignments online, attending scheduled workshops (not compulsory), and writing final summative Exams at the chosen campus.


Module Number Module Name Module Description
001 Computer Fundamentals The aim of this module is to teach the basic administrative programmes used in an everyday office environment.
002 Hardware & Software Fundamentals The aim of this module is to introduce learners to hardware and software fundamentals, PC infrastructure, peripherals, troubleshooting and installations
003 Networking & Security Fundamentals The aim of this module is to introduce Networking concepts, topologies, WiFi, IP Addressing, LAN, WAN
004 Operating Systems The aim of this module is to introduce learners to full operating system installations, understand full functionality and configuration
005 Technical Support This module will enable the learner to provide technical customer support and diagnose faults and solutions
006 Business Skills This module will give the learners an understanding of types of businesses, entrepreneurship, organisational procedures and business plans.


  • Matric Pass

Online Application

Click “APPLY NOW” below to Apply for acceptance into this course via our online process. Once we have received your application, we will contact you very soon for an acceptance interview.

Apply Now


  • All textbooks
  • Laptop PC
  • Windows Operating Systems
  • Microsoft Office
  • On Campus Workshops
  • Final Exams


  • R500 (once off)
  • Completed Registration Form
  • Copy of Account Payers ID
  • Copy of Students ID


  • 1 year from intake closing date (Intakes close on 1 March and 1 July)

Course Fee

  • R25 000.00
** We do offer payment plans, such as paying the fees off monthly or a year at a time. Please contact your campus for payment plans, as it differs per campus.